1. Introduction
AD-CRM ("we", "our", or "us") is a business management platform developed by TOMERCON DEVELOPERS LLP. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our mobile application and web platform.
By using AD-CRM, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
- Name
- Phone number
- Email address
- Company details
- User role and designation
2.2 Business & Operational Data
- Customer data entered by users
- Sales and transaction data
- Product and inventory data
- Financial and billing records
2.3 Device & Technical Data
- Device type and OS version
- IP address
- App usage logs
- Crash reports
2.4 Location Data (If Enabled)
- Approximate or precise location for region-based operations, store and sales allocation
Note: Location access is only used if explicitly permitted by the user.
3. How We Use Your Information
Provide & operateAD-CRM services
Manage usersSales & business operations
Improve systemPerformance & features
Analytics & reportsBusiness insights
Enable communicationNotifications & alerts
Ensure securityPrevent misuse
4. Data Sharing & Disclosure
We do not sell personal data.
We may share data only in the following cases:
- With authorized users within your organization
- With trusted third-party service providers (hosting, analytics, communication APIs)
- To comply with legal obligations
- To protect system integrity and prevent fraud
5. Data Security
We implement industry-standard security measures including:
- Secure servers and encrypted data transmission (TLS/SSL)
- Role-based access control (RBAC)
- Authentication and authorization systems
However, no system is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain data:
- As long as the account is active
- As required for legal or operational purposes
Users may request deletion of their data by contacting us.
7. User Rights
Users have the right to:
- Access their data
- Update or correct information
- Request deletion of data
- Withdraw permissions (such as location access)
8. Third-Party Services
AD-CRM may use third-party services for hosting, cloud storage, analytics, and communication (SMS, Email, WhatsApp APIs). These services have their own privacy policies.
9. Children's Privacy
AD-CRM is not intended for users under the age of 13. We do not knowingly collect data from children.
10. Permissions Used in the App
- Internet access – required for app functionality
- Storage access – for file uploads/downloads
- Location access – optional, for region-based features
All permissions are used strictly for operational purposes.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Users will be notified of significant changes through the app or other communication channels.
13. Consent
By using AD-CRM, you consent to this Privacy Policy and agree to its terms.
Last reviewed: May 2026 · AD-CRM complies with applicable data protection laws.